Service & Booking Information

General

Adventures include but are not limited to swimming with whale sharks, swimming with sea lions, sandboarding, yacht and boat trips, fishing, tours of Island Espiritu Santo and Balandra beach, culinary tours or transportation services. You may request a customized tour or activity by clicking this link.

All guests participate at their own risk and are responsible for their own actions and safety. BajaKing Expeditions work with fully qualified guides and diving instructors to implement health and safety requirements and provide recommendations to all guests on how to undertake our adventures in a safe and responsible manner.

BajaKing Expeditions are not liable for any accidents or injuries incurred by guests while participating in our tours and activities.

Availability of tours/activities cannot be guaranteed without a reservation.

 

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Payment

Full payment must be made via the payment link provided at the moment of booking, via our website. When payment has been received you will receive a confirmation of your selected tour or activity.

In case you visit our establishment in person to request a tour or activity, payment can be made with cash (Mexican pesos) or bank cards.

Cancellations must be notified 3 days prior to the date of the activity for a full refund.

Cancellations made within less than 3 days will be charged in full (price of the tour or activity + taxes).

No-shows will be charged in full.

In the event that specific weather conditions are not adequate to undertake a tour or activity, for health and safety reasons, BajaKing Expeditions reserve the right to cancel any of their tours or activities. Upon doing so we will notify our guests and provide full refunds on confirmed bookings.

 

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Privacy Statement

BajaKing Expeditions is committed to protecting your privacy. The personal information that we collect is stored securely in accordance with our local and international privacy laws.

What information do we collect and how:

We only collect information about you that is relevant to process your requests.

The type of information that we collect may include your name, gender, address, phone number, email address, payment information such as debit or credit card details and other information that is relevant at the time, such as your preferences of our products and services as a consumer.

The data that we obtain is the same information that you input when filling out our contact or enquiry form.

What do we do with your information:

Your information will be used to provide you with the products and services that you request, as well as to inform you of any changes that may affect your reservation or services that you have solicited with us. We may also use your information to send you promotional offers of our services and to ask for feedback regarding the quality of our services.

We do not store your debit/credit card information once your booking has been processed.

Modifications to our Privacy Policy:

BajaKing Expeditions reserves the right to make amendments to this Privacy Policy. Changes to the Privacy Policy will appear in this section and can be seen by accessing www.bajaking.mx/privacypolicy.

By proceeding to make a booking via www.bajaking.mx, you accept and agree to the terms of our Privacy Policy.

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Contact us today and let’s plan an adventure!